Policies for Website & Mobile Application

Le Fabco – Order, Payment, Delivery & Return Policies

At Le Fabco, we are committed to ensuring that every interaction with our clients s, is transparent, efficient, and reliable. The policies outlined below are designed to provide clarity and smooth coordination in matters related to orders, payments, shipping, returns, and refunds.

For any clarification regarding these policies, you may reach out to us through our official website, WhatsApp Business channel, or through email.

Mode of Order Policy

Orders with Le Fabco may be placed through the following authorized channels:

  • Official WhatsApp Group Communication
    • Email Correspondence
    • Le Fabco Customer Mobile Application

Once an order is confirmed, it is recorded and acknowledged through an order confirmation message or order summary, ensuring transparency, traceability, and proper documentation for all parties involved.

Payment Policy

Le Fabco operates on 100 % Prepaid Order system.

Orders are processed and dispatched in accordance with the defined payment Terms.

Accepted Modes of Payment

  • UPI
    • Net Banking through secure payment gateways

Customers are requested to retain payment confirmations or transaction reference numbers for future correspondence and order tracking.

Refund Policy

Refunds are generally not offered once an order is processed and confirmed.

However, exceptions may be made in cases where:

  • A manufacturing defect is identified
  • An order processing error has occurred from our end

Return & Exchange Policy

Terms & Conditions for Returns:

  • Return requests must be raised within 48 hours of product delivery
  • Returned products must be unused, undamaged, and in original condition
  • Returns are not accepted for customized or cut-length products, unless the error is from our end.
  • Return shipping costs (if applicable) will be discussed and communicated during the return request process.
  • Original invoice or proof of purchase is required for all returns

 

Shipping & Delivery Policy

Le Fabco provides flexible dispatch options based on location and urgency.

Local Deliveries

Deliveries within our operating city are arranged through transportation services or courier partners, based on the client’s preference, ensuring timely and secure delivery.

Outstation Deliveries

For deliveries outside the city, customers may opt for dispatch through:

  • Transport services
    • Courier or logistics partners selected by the customer

Urgent / Express Deliveries

For urgent requirements, dispatch may be arranged through third-party express delivery partners, including services such as Porter, air cargo, or other available logistics providers.

Delivery charges may vary depending on distance, urgency, and shipment weight & dimension.

All dispatches are coordinated in advance, and tracking details are shared by the CRM within 48 hours of dispatch.

Policy Updates

Le Fabco reserves the right to review, revise, or update these policies periodically to maintain operational efficiency and regulatory compliance.

Customers are encouraged to review this section periodically to stay informed about any updates. Any revisions become effective immediately upon publication.

Contact Us

For any queries, assistance, or clarification regarding these policies, please feel free to connect with us through:

  • Official Website
    • Email
    • WhatsApp Business
    Our Team will always be Happy to Assist you!